Team Member Showcase

Team Member Showcase

At Fazoli’s we have AMAZING Associates… and we want to tell your story!

Each month, we highlight Team Members who represent different and diverse segments of our workforce. Join Our Team & Let Your Story Begin!

Dare to Excel - July - Welcome to the Workforce


Stephen Buday - Louisville, KY

May 2024 - Stephen Buday

How long have you been employed at Fazoli´s?:
Favorite Dish:
Chicken Carbonara
What do you enjoy most about working at Fazoli´s?
I enjoy working all of the different positions Fazoli's has to offer. There is always room for growth. Fazoli's is a very hands-on experience.
My Story:
Being a General Manager at 4 different stores throughout my 20 years with the company is one thing that I treasure. I enjoy teaching the employees the Fazoli's Fundamentals. I take pride in watching the employees learn the procedures and progress. There are so many learning opportunities that Fazoli's has to offer. I enjoy the stores and employees growth and creating a positive work atmosphere.
Patty Hinkle - Elizabethtown, KY

May 2024 - Patty Hinkle

How long have you been employed at Fazoli´s?:
Favorite Dish:
Fettuccine Alfredo
What do you enjoy most about working at Fazoli´s?
The regular guests that come to see me, my coworkers and managers are like family, and knowing good days or bad days we all are all in it together. They are super people and have huge hearts.
My Story:
I have had knee replacement surgery and have to limit my schedule, which they always have been flexible with. They are understanding with doctor appointments and the fact that my memory and speed aren't what they were when I was younger. They include me in updates about their kids and their lives which helps me stay younger and younger. Rarely am I considered a senior but I am a proud grandma of grown kids! Watching the regulars age with me and being there with them as they meet obstacles that come with aging makes it less lonely and less difficult when I have hurdles. I can't think of a better, more accepting place to spend my golden years.
Karen Campbell - Jenison, MI

May 2024 - Karen Campbell

How long have you been employed at Fazoli´s?:
Favorite Dish:
Spaghetti w/meat sauce
What do you enjoy most about working at Fazoli´s?
Working with the staff all this time has made it feel like family. I have enjoyed working with my managers who are wonderful at helping to accommodate my needs. I enjoy waiting on guests and developing friendships some. Some relationships have lasted 20 years.
My Story:
I started at Fazoli's in Wyoming. Mi, when it was under a franchise back in 2000 and then transferred to the Jenison location 6 years later. Now it has been 24 years later and the Fazoli's team has always worked with me through all my ups and downs, including health issues that have risen over the years. I deal with Rheumatoid Arthritis and my very bad vision in my right eye makes it a little more difficult to do certain things. Interacting with the guests and bringing them their food brings a smile to my face every day I work. If I see older people come into the restaurant, and I am always happy to assist and help them with wheelchairs, getting the door, and whatever need they may have. Seniors are so nice and fun to be around and they always are willing to strike up a conversation with me. We love to share stories about our families, and what's going on in our lives. It's about making memories. I love when seniors bring their children/grandchildren in to experience the restaurant, and some of which have been coming for over 20 years. It's nice seeing them and getting a hug. I have enjoyed my time with Fazoli's very much. It's a great company to work for.
Boonliam Itschner, Bridgeton, MO

May 2024 – Boonliam Itschner

How long have you been employed at Fazoli´s?:
Favorite Dish:
The Breadsticks!!
What do you enjoy most about working at Fazoli´s?
The Guests
My Story:
Boon has worked for Fazoli's almost 25 years. She is a hard worker who loves to make everyone laugh. She keeps our dining room looking great. Boon has so many guests that know her & have become her friend over the years. We actually have some guests that only come here to see Boon. When you meet Boon you will definitely leave our restaurant with a smile. Boon helps us out in different ways from prepping to even some of our gardening. Boon loves to be outside. Sometimes Boon will even randomly clean our parking lot without us having to ask. This year she even helped us plant new flowers in the front of our restaurant. Boon is just an overall joy to work with. Boon understands the flow of business & loves to work when it's busy. At Boon's young age of 77, she surely knows how to keep up with the crowd.
Ronald Moore - District Manager

April 2024 - Ronald Moore

How long have you been employed at Fazoli´s?:
26+ years
Favorite Dish:
Old School Baked Spaghetti with Meatballs
What do you enjoy most about working at Fazoli´s?
It's become my second family!
My Story:
On a cold and rainy Tuesday evening, I met Mike Schenato for my first interview. Little did I know that he would be my supervisor for the next 25+ years! I was hired as an AGM/GMT and trained at Chippewa. After training, I was located at Dunn Road. Spent a short time there and was promoted to GM! Woo Hoo for me!!!! Taking over St. Ann, was the GM there for about 3 years. Great News for me! I was then offered to participate in the Managing Partner program and transferred back to Chippewa! Several managers, GM's and even supervisors that are currently still with us trained in my restaurant and I take great pride in that! Well guess what, more great news was given to me and I was offered to become the managing partner at one of the busiest locations we have! BOOM SHAKA LAKA! Bridgeton, here I come! My last move as a GM, I relocated to Festus and that became my new home. After a couple of years there, I was offered a spot as a Market Supervisor (Tim Kimmel) took a chance on me and I thank him to this day! Well, as most things in life, change happened on 3/1/2018 and UPII entered my career path and I was promoted to full fledged Area Supervisor (District Manager). Over the last "almost 6 years", the number and locations that I have been overseeing has changed a couple times, making sure every day was a new challenge! Who knew that this ride would be so fulfilling and challenging for this long! 27 years and counting!
Thomas Dilts - Arnold, MO

April 2024 - Thomas Dilts

How long have you been employed at Fazoli´s?:
9+ Years
Favorite Dish:
Always favorite: Chicken Broc Penne with EXTRA cheese! (discontinued favorite: Asian Chili Boneless Wings)
What do you enjoy most about working at Fazoli´s?
My managers have always referred to our team as a 'deranged family' and without giving them too much credit.. I think they may be right. They unknowingly inspire me to do better every day, and without them I couldn't say for certain if I would be in my position.
My Story:
A wise person once told me “Never forget the spirit of first beginning” and it took me quite a while to understand what that truly meant. I can still remember the strange, mixed feeling I had that first day when I came in for my interview; the sweet smell of Fazoli’s breadsticks and pasta combined with the death stare of the scary manager lady across the table. What a day. But little did I realize the snowball of events that that day would initialize in my life. I started as just a BOH associate for the first two years that I worked for the company, and then the following years I would take on all matters of Guest Service, become a Certified Trainer, and by the end of 2016 become an “Associate Manager”. I learned a lot in the position, but I always wanted to do what I could to make more of a difference in my restaurant and in the company. In 2018 I was offered and took on the promotion to Asst. General Manager at the St Charles location, in which I would be at for about a year before returning back to my home store in Arnold. In the years from my first day up to date, I have completed more than 300 assignments on NoodleU, traveled and assisted with 16 different restaurants, met countless outstanding managers and team leaders, and have made my best effort to make a positive impact on thousands of guest’s lives. I couldn’t tell you where this journey will lead in the next so many years, but I can promise you that I am only just getting started. Stay tuned for more! One lesson I have learned and I will always try to remind my team of is the ‘first impression’ impact that you can make on a guest. You may not know their story; maybe how great or awful their day was before walking in our doors or maybe where they’re dreading going after they leave, but you certainly can guarantee that they will have an extraordinary experience during their time in our restaurant. And the memory of that first visit for them will become the catalyst for the many, many more visits to come.
Kim Gonzales - Carmel, IN

March 2024 - Kim Gonzales

How long have you been employed at Fazoli´s?:
<1 Year
Favorite Dish:
Pizza and breadsticks!
What do you enjoy most about working at Fazoli´s?
I really like the environment. Especially my teammates and customers.
My Story:
First and foremost I'm a proud mother of 3 young kids. Fazoli's has been very flexible with my schedule by allowing me time to be with my kids when needed. I'm constantly learning new things and my general manager, Michael, is great at developing people. I especially enjoy the relationships I've created with my peers and the customers are so nice. I take great pride in my work and I believe in being a team player wherever I'm asked to work. Most of my training has been involved with serving guests or prep. Recently I took on the challenge of working the steam line and also enjoy serving great quality food to our guests. I love the fact that Fazoli's takes care of employees and promotes from within. Everyone including corporate supervisors have been super nice to me during my employment. I feel valued as an employee and look forward to a long rewarding career with Fazoli's.
Sierra Deaton - Hazard, KY

March 2024 - Sierra Deaton

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Cheese pizza
What do you enjoy most about working at Fazoli´s?
We are like a family here. Everyone works as a team. They work well with my schedule with my daughters.
My Story:
I am a single mother of two young girls, ages 5 and 7. When I started working here, I was in the middle of a very long drawn out nasty custody battle with my children’s father. Everyone here has always been so supportive of me and my girls from the very beginning. It has been in many ways that I could've never imagined being supported by anyone, let alone my employer. My children’s father was very mentally and physically abusive during and after our relationship ended and the support that I needed to keep me strong came from my co-workers and management. I started out as front cashier and worked my way up to management. Fazoli's has given me the best guidance to excel in not only my position but life as well. So much so that I have actually been employed twice here. I left after being employed here for almost 2 years to try another postition with a different employer and I just felt out of place. Right then I knew Fazoli's was where I was meant to be. Once returning I felt at home and it was like I had never even left. Just one big happy family.
Cassidy Rector - Muncie, IN

March 2024 - Cassidy Rector

How long have you been employed at Fazoli´s?:
10 – 15 years
Favorite Dish:
Four Cheese Stuffed Shells
What do you enjoy most about working at Fazoli´s?
By far the people I've met and relationships I have built along the way.
My Story:
I started at Fazoli's over ten years ago at the age of 17 not thinking at the time It would continue into a career. I got promoted to a manager shortly after I turned 18 and since then I have worked my way up to an AGM. I have learned so much in my time here and have grown in so many ways. Everyone I have met and had the pleasure to work with have all impacted my life and my decisions. I have learned so much from my managers and am so proud to share that to my employees in hopes I can impact their lives like my managers did mine.
Abigayle Varner - Elizabethtown, KY

February 2024 - Abigayle Varner

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Crispy Chicken Bacon Ranch Salad
What do you enjoy most about working at Fazoli´s?
I enjoy the Fazoli's spirit, my friendly coworkers, and the sense of community. We are like a big family. We come from different places, but have the same name. I have made friends and made good tips over time, but I’m glad I am one of the many to have applied to Fazoli's. It is an adventurous experience.
My Story:
I am currently the only African American at work, and I am proud. My coworkers love what I have to bring, and even love my natural hairstyles (although some force me to wear hairnets haha...)They support and congratulate me for my accomplishments and speeches regarding MLK's message and Black Pride. It's not that bad being the only different one. Standing out just makes me outstanding, and everyone should love the skin they are in, despite their complexion. Being imperfect is what makes me perfect, and Im so in love with it.
Nakyra Smith - Springfield, MO

February 2024 - Nakyra Smith

How long have you been employed at Fazoli´s?:
Less than one year
Favorite Dish:
Parmesan garlic flat bread with bbq sauce, and of course love the boneless/bone in wings.
What do you enjoy most about working at Fazoli´s?
I enjoy the people I work with and the regulars I get to see daily.
My Story:
Well i've always tried to be involved with anything having to do with black history month for example, being apart of the Martin Luther King march in the bitter cold, or when i was in middle school i got together with the NAACP and did a black history celebration at my middle school, showed black art work, showed some cool black owned spots in Springfield, and even showed some popular hair styles. Being a black girl in Springfield is never easy but no matter how dark you are or light skinned you are, your black and gorgeous and i always try make my friends and coworkers aware of that. Thank you.

January 2024 - Heather Rehbein

How long have you been employed at Fazoli´s?:
15-20 years
Favorite Dish:
Boneless wings with blue cheese dressing!
My Story:
I started at Fazoli's in 2006. At that time I had a toddler (Daphne) and within a year an infant (Xander.) Fast forward many years and my daughter Daphne was hired at 16 years old and worked primarily as a cashier. Eventually she was crossed trained throughout the restaurant and became a trainer. Daphne was promoted to Assistant Manager this past summer. She has referred three new employees since starting here. My son Xander started at Fazoli's within a few weeks of turning 16. He too followed the FOH learning path and then was cross trained in all positions. He is currently working on becoming a certified trainer. He has referred 2 new employees since working here.

January 2024 - Hannah, Megann, Aubryann Bertke

How long have you been employed at Fazoli´s?:
7+ years
My Story:
The Bertke sisters have been a long standing sister bunch at Fazoli's Moraine. Aubryann has been working at Moraine since 2017, and Hannah and Megann joined the Fazoli's team in 2019 at the Dayton Mall location. In 2020 when the Dayton Mall location closed down, Hannah and Megann joined the crew at Moraine, joining all of the sisters together at one location. It has been a fun journey working together for all of these years and has has not only brought us closer as sisters, but has given us all an opportunity to grow as leaders by joining management.

December 2023 - Jessica Kilgore

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Spaghetti Marinara
My Story:
As a working member of Shepherdsville I have been able to help out quite a bit with the local high school here. For the past 2 years I have helped our GM Linda with putting together Project Graduation for the local Seniors. We have spent many hours at and away from the school getting things together so that Graduating Seniors have a safe fun place to celebrate graduating. This event is such a great thing for them. We keep them at the school all night with their friends, teachers, parents, and volunteers so that they celebrate in a safe controlled environment. I also have participated in the local high schools homecoming parade promoting Fazolis. I have spent hours making up goodie bags for our catering offers and delivering them to local businesses. Last year as a store I initiated us adopting a family to help with Christmas gifts for their family. I was involved in a food drive for the local nonprofit. I guess you could say I really like to help out.

December 2023 - Mike Pagley

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Baked spaghetti. I can eat it every day!
My Story:
My wife and I go to church and were wanting to do more for the community. She started helping out with area 5 which help take care of seniors in nursing homes that do not have family to help take care of them. I started to do meals on wheels a few times a month and I am now doing it 3 days a week. The joy of seeing their faces when you bring them a meal will warm your heart for days. I have so much fun doing it! I have even taken my grand children to help. A few days before Halloween, I took Caeden and he got lots of candy when he handed the meals out with me.

November 2023 - Charles Hart

How long have you been employed at Fazoli´s?:
10+ years
Favorite Dish:
Mild Buffalo Boneless Wings
My Story:
Six years of active duty in the navy. Was in boot camp when 9/11 hit. I was in the 2nd war with Iraq served on 2 ships USS Deyo and USS Bulkley. Went to A school and C school in between commands. Received an Honorable Discharge after 6 years. I got out to help with family issues with my Grandparents.

November 2023 - Grant Edwards

How long have you been employed at Fazoli´s?:
3-5 years
Favorite Dish:
Fettuccine Alfredo
My Story:
Enlisted in the Oklahoma national guard in 2018 as a 35F intelligence analyst and have served the last 5 years and participated in the Hurricane Ida relief along with brigade training at the national training center in Ft. Irwin, California in 2021. Currently deployed to the Horn of Africa in support of operation enduring freedom.

November 2023 - Humberto Moreno

How long have you been employed at Fazoli´s?:
3-5 years
Favorite Dish:
Lasagna
My Story:
Joined the military in 1989 and was on active duty and trained as an electronic weapons crew member. Held 3 different leadership positions, attended primary leadership courses, promoted to rank of staff sergeant (E-6). Served in Korea and Germany, as well as state side. Was medically retired in 2001 and while I was a part of the military, during service was one if the best times of my life. Till this day, the military offers benefits I gladly take advantage of. One of that was obtaining a cyber security course and an associate degree.

November 2023 - Brandon Harbert

How long have you been employed at Fazoli´s?:
10+ years
Favorite Dish:
Spicy Ziti with Sausage
My Story:
Well, I started with Fazoli's before I joined the military. I think I was a manager before I joined too. I will defiantly say my managers above me as well as being a manager before I joined help me be the leader I am today. Fazoli's is very military friendly and was always welcoming me back when I came home from my 3 deployments. I am still currently in the Army with just a few years left till I hit retirement as a Military Police Officer. Once I am done with the military, I will still be with Fazoli's with the hope of one day being a GM or higher.
George Andre - Danville, Ky

October 2023 - George Andre

How long have you been employed at Fazoli´s?:
10+ years
Favorite Dish:
Baked Alfredo with chicken, broccoli, mushroom
My Story:
I’m Deaf and 68 years old , I have worked with fazolis for 17 years and I work with great people. It’s like a family. I love working here because everyone makes it easy to learn and help out by working with me to sign or write. I have trained everyone to cook pasta and make pizzas for our store and for all new store openings. I have a Good Happy Family, I’m a Dad, Granddad & Great Granddaddy. When I’m not at work I love to spend time with my family and take our dog around.
Tracy Rice - Owensboro, KY

October 2023 - Tracy Rice

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Supreme Pizza Baked Pasta
My Story:
I have been working at Fazoli's for a little over a year. I was hired through Kentucky Career Center. Just recently I was declared cancer free. Before Fazoli's I worked at the Opportunity Center, I only earned $19 every two weeks. With Fazoli's I am able to work around 25 hours a week. Since I have been working at Fazoli's, I have learned how to keep the dining room clean. I am now able to afford to move out and live on my own because of working at Fazoli's. I have a new pet kitten named Pumpkin that will be 3 months old soon. I enjoy working at Fazoli's.
Shawn Haney - Wichita, KS

October 2023 - Shawn Haney

How long have you been employed at Fazoli´s?:
20+ years
Favorite Dish:
Chicken bacon ranch salad
My Story:
I like coming to work and talking about Football with my managers and coworkers. I am an avid Pittsburgh Steelers fan. I am always early to work. I live at home with my family. I have been coming to work at Fazoli's for over 20 years. I also work at KETCH.
Laron Williams - Anderson, IN

October 2023 - Laron Williams

How long have you been employed at Fazoli´s?:
20+ years
Favorite Dish:
Spaghetti and pizza with a cookie
My Story:
Laron has worked at Fazolis for 27yrs, he always has the biggest smile on his face and loves to greet all of our guests and say Hi to all the associates. He remembers every associate that has worked here over the years he has been with us and gets very excited when past employees come in as guests and talk with him. He enjoys riding his bike around Anderson and making frozen pizzas at home. Laron calls the restaurant each day even when he is off just to say Hi to the managers. He is always asking his teammates if there is anything he can help them with cause he loves to help everyone.
Why Fazoli's?

September 2023 - Gerardo Itehua

How long have you been employed at Fazoli´s?:
1-3 years
Favorite Dish:
Penne with meat sauce
My Story:
I am from Veracruz, Mexico. I came to America in 2019. I like to work. I work 2 jobs. Since working here I have been learning english, how to speak and read. All the people I work with have been very patient and we have a lot of fun too! Today is my one year anniversary at Fazoli's!